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21 Solutions

How we work

We become the technology team your business needs to grow.

We help established businesses that need software, automation, and integrations but do not want to hire and run an internal engineering department. One senior team decides what matters, builds the right solution, and stays involved as the business changes.

Every engagement starts with a free 30-minute Fit Call. From there, most companies do a $5K two-week Technical Diagnostic, and ongoing work for one core operation starts at $20K/month.

Take the Free Systems Assessment

About 5 minutes. No sales call required.

Why 21 Solutions

The problem is usually bigger than one tool or one project.

This short video explains why growing companies end up juggling disconnected technology — and why one senior team that decides and does the work beats hiring more developers.

The problems we solve

You see these on your profit-and-loss statement before any technical review — as extra staff, lower margins, bad reports, or risk tied to one employee.

01 · Growth

Internal systems are breaking under growth

Spreadsheets, separate software tools, and manual handoffs worked when the company was smaller. Now they slow you down, cause errors, and make every new customer or location cost more.

What we do: fix the foundation your business runs on. We decide what to consolidate first, in what order, and what to leave alone, then carry the work through.

At Link Biosciences, that meant replacing old databases, spreadsheets, and manual records with Sigma — custom software connected to production equipment — which moved daily order capacity from about 300 to thousands.

Read the Link Biosciences case study

02 · One-person risk

A critical system depends on one person

When one engineer, contractor, or long-time employee holds the system together, turnover or burnout can shut things down — and no one knows exactly what would break.

What we do: spread the knowledge across the team and the systems. It stays that way through staffing changes on either side.

Sometimes the dependency is a vendor rather than an employee. At Apex Trash, a mission-critical field application had drifted out of date and out of trust; we stabilized it, then expanded it into the platform the operation now runs on.

Read the Apex Trash case study

03 · Manual work

Manual work is making growth more expensive

Review, coordination, paperwork, and admin still run through people. Volume goes up, and so does the cost — one person at a time.

What we do: fix the whole workflow, not just one step. We decide what software should handle, where people still add value, and how to confirm quality holds.

This is our deepest area of proof. At Excelin Health, automating OASIS review, coding, clinical QA, 485 completion, and physician orders cut the people performing that work by half while the tracked quality and star-rating measures held.

Read the Excelin case study

04 · Leadership

Leadership is managing developers instead of running the business

Someone has to decide what gets built, retired, and what will hurt in a year. When that falls to a COO or non-technical founder, technology becomes a second job nobody wanted.

What we do: make the technology decisions and execute them. You describe the business need; we work out what has to happen and are accountable for whether it worked.

At Cadence, that meant a full platform rebuild in about six weeks — and no longer needing to translate every business requirement into a long technical document.

Read the Cadence case study

How working together actually works

We start with your business and stay after launch.

  1. 01

    Understand the business

    We learn how work actually happens before suggesting software. We talk to the people doing the work, not just managers.

  2. 02

    Decide what matters

    Choose which problems are worth solving, what should happen first, and what should be left alone.

  3. 03

    Build and improve

    We design, build, connect, automate, test, and launch — with senior people involved in every big decision.

  4. 04

    Stay involved

    We support, fix, and improve software as the operation and priorities change.

Tools we may build to solve them

These are tools, not the product. Which ones appear depends entirely on the problem, and the honest answer early on is often that we do not know yet.

Internal platforms

Tools that run your business — how work moves, gets approved, and gets done.

Automating repetitive work

Removing review, routing, and paperwork that eats up expensive employee time.

Practical AI

AI and language tools where they clearly save work, with a person handling exceptions. Not AI for show.

Integrations and data

Connecting your software tools, health records, and older systems so reports match across locations.

Mobile and equipment tools

Mobile applications, hardware connections, and production equipment integration where the operation extends past the office.

Modernization

Rebuilding or right-sizing systems that work but cost too much to change.

If technology is too important to wing it, let’s talk.

The Fit Call is a straight talk about the problem, what it costs, and whether we are a good match.

The first step is a free 30-minute Fit Call. From there, most companies do a $5K two-week Technical Diagnostic, and ongoing work for one core operation starts at $20K/month.